every engagement starts by drawing how work actually flows today
Trusted byAsset-based carriers·Freight brokerages·3PL & warehousing·Private equity ops teams
The software was never the problem.
Symptom
Six systems, one order
The TMS says one thing, the spreadsheet says another, and billing waits for a human to reconcile both.
Symptom
Process lives in people
When your best dispatcher takes a week off, throughput drops. That is not loyalty — it is undocumented risk.
Symptom
Rollouts that stall
You bought the right platform and the team quietly went back to email. Adoption is a design problem, not a discipline problem.
Every one of these is an alignment gap between what the tech assumes and what the work requires. Close the gap and the tools start earning their keep.
What we do
Seven ways we get everyone on the same page.
Free, five minutes
How messy is your stack, really?
Six questions about how an order actually moves through your business. You get a clarity score, the two gaps costing you the most, and a plain-language first step.
Clarity scoresample
62/100
Data flows between systemsWeak
Documented processCritical
Team adoptionSolid
How we work
Four phases. No mystery.
The lead magnet
The Tech Blueprint
A 12-page working document we use on day one of every engagement: the system map template, the eight questions that expose hidden handoffs, and a prioritisation grid for deciding what to fix first.
✓Current-state system map canvas
✓Handoff & rework audit worksheet
✓90-day sequencing grid — effort against relief
Send it to me
No sequence, no drip. One email with the PDF.
We keep your address to ourselves. Unsubscribe in one click.
Services
Pick the smallest thing that unblocks the rest.
Most clients start with an audit and let the findings choose the sequence. Every engagement can also stand alone.
Not sure where to start?
Take the stack check — it points at the right first engagement.
How we work
Clarity is a sequence, not a workshop.
You always know what week we are in, what we are deciding, and who owns the next move.
Principles we hold to, even when it is inconvenient.
Results
Fewer touches. Faster answers. Calmer teams.
Client names and figures are placeholders until we publish approved numbers — the shapes below match the engagements we run.
Your engagement goes here.
We write up every project with the client, in their words, with the numbers they are comfortable sharing.
Engagements
Three ways to work together.
Fixed scope, fixed fee, and a written definition of done before we start. No hourly surprises.
What if scope changes?
We re-quote in writing before any work continues. You approve or you don't.
Do you resell software?
No commissions, no referral fees. Our recommendation is only worth what its independence is worth.
Who does the work?
The person you meet on the call. No junior handoff after signature.
Insights
Notes from inside the operation.
Featured
Your TMS is not underperforming. It is being asked to guess.
Most "bad system" complaints trace back to three fields nobody owns. Here is how to find yours in an afternoon.
9 min read · Systems
Featured image
About
I have been the person holding the messy stack together.
Fourteen years in transportation and logistics operations — dispatch floors, implementations that went sideways, integrations built at 2am. Shippxo exists because the fix is almost never a new tool. It is agreement about how the work flows.
Your headshot
Consultants tend to arrive with a framework and leave with a deck. I arrive with questions about your Tuesday — who touches this order, where does it stop, what does everyone type twice — and leave with a system your team can run without me.
Operator first
I have run the shifts these systems are supposed to serve. That is the whole lens.
Vendor neutral
No reseller agreements, no referral fees, no favourite platform to defend.
Built to be left
Success is your team owning the documentation and never needing round two.
Stack check
How messy is your stack?
Six questions about how one order moves through your business.
0 of 6
Answer all six to see your score.
Your clarity score
0/100
—
Where the friction is
Your first move
Get the blueprint
Start with the map, not the meeting.
Tell us where to send the Tech Blueprint. If you'd rather talk it through, say so in the note and we will send times instead.
Inside the PDF
System map canvas · handoff audit · 90-day sequencing grid
Response time
Same business day, from a human
One email with the PDF. No sequence, no sharing your details.
shippxo
Aligning process, people and technology for transportation and logistics operations.